• Check-in is from 3 PM, and Check-out is by 10 AM.

• Unlike many mountain spots, we have a large, flat driveway with plenty of room for at least three cars—just park right in front of the house or by the red shed.

• Because Myoko gets world-class snowfall, we highly recommend a 4WD to ensure you can get around safely and comfortably.

• If you’re coming by train, we’re just a 5-minute drive from Myoko-Kogen Station, and we suggest renting a car from Nagano Station to make exploring the different resorts a breeze.

• To keep the chill at bay and the pipes running smoothly, we recommend keeping the rooms between 20°C and 24°C using the main gas heater on eco mode.

• You’ll find a powerful gas heater in the living room, individual heaters in each bedroom, and even heated flooring in the main bathroom to keep the chill off.

• For guests staying 8 days or longer, we’ll treat you to a complimentary Mid-Stay Refresh—including fresh linens, new towels, and a light tidy-up.

• If you need to do a quick load of laundry in between, feel free to use the high-end washer/dryer in the house.

• You’re perfectly positioned! Ikenotaira Onsen is just 4 km (about 6–7 minutes) away.

• Other local favorites like Suginohara and Akakura Kanko are also a quick 7–12 minute drive from your front door.

Absolutely! We know traveling with heavy boards and bags can be a hassle, so we are happy to receive your gear for you.

Because Genki House is fully booked all season, we want to make sure we don't interrupt our current guests with delivery drivers. To keep things seamless, please send your items to our personal address just up the road. We’ll keep them safe and have them inside the house ready for your arrival! 

Please use the following shipping address:

• Recipient Name: Kōya and Co. (Attn: Brenton or Nicole) 

• Postal Code: 949-2112

• Address: 1571-3 Sekigawa, Myoko, Niigata, Japan